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FAQs

Frequently Asked Questions

 

Q. If I order online, is my information safe?

A. Yes, absolutely!  All online transactions are secured through industry standard SSL encryption.  Also, all transactions are PCI compliant.

 

Q. What forms of payment do you accept?

A. Visa, Mastercard, Discover, and PayPal are accepted on this website for online orders. 

 

Q. What are digital patterns?

A. Digital patterns are computer images, much like any images you see on the internet.  Web images come in several formats.  Most of the patterns, including the Lora Irish Designs pattern packages, are in .jpg format at 100 dpi (or more).

 

Q. What is the format of the eProjects?

A. The Lora Irish Designs eProjects are delivered in a searchable .pdf format that can be viewed with Adobe Reader.  

 

Q. I see some downloadable items are free.  How do I download the free items?

A. Simply add the free items to your cart and proceed to checkout.  If there is no amount due, do NOT use PayPal to checkout or you will receive an error.  Use the standard checkout process in this case.

 

Q. Do you offer any patterns in vector format?

A. No.  All patterns in the packages are in .jpg format.  You will need to convert the patterns to vector format with an image editing program.

 

Q. I do embroidery ...quilting ...scroll cutting ...why don't you design patterns specifically for my craft?

A. We focus on fine line patterns and designs that are versatile to almost any craft or hobby.  With a small amount of work, virtually every pattern can be converted or modified to the format that you need.